Verifone Download


Warning These termials require VMAC prior to downloading ARC. If credit cards are installed it will have it. If not, your supplier must install VMAC prior to shipping. LE type terminals are not supported due to their single application capability.

For Experts

	Clear Ram & Flash files for group 6
	*ZT=<8 digit mid>
	*ZP=16192582493
Omni 3730	O3730 O3730P for Payroll
Omni 3740	O3740 O3740P for Payroll
Omni 3750	O3750 O3750P for Payroll
Omni VX510	O510 O510P for Payroll
Omni VX570	O570 O570P for Payroll
	GCHECKLOG=C
	SETGROUP=15
	#LOGPORT = 'empty'
	CDEPORT=443
FILE GROUP is 6
FULL DOWN LOAD

Preliminary

STEPS
1	Verify equipment listed as terminal type in merchant record is what they have Terminal is Different If the actual terminal is not as listed, STOP the download will fail. Make the change in the merchant screen and call the main office to have them change the file. If the correct terminal is another Omni version make the change on the merchant screen and update the record. This will automatically build the file. You can proceed with the download. Check Reader Different Make the change on the merchant screen and update the record. This will change the download file automatically. You can proceed with the download.
2	Verify Equipment compatability, check readers, cables, and connections.
3	Remove old Check Program if exists
4	If this is the first time downloading proceed to the next step. If this is being re-downloaded and already has our parameters in it go to the section labled RE-DOWNLOAD

First Time Download
** Use purple buttons to scroll **

SCREEN DISPLAY	YOUR INPUT
Idle Prompt	Press F2 and F4 at the same time
ENTER PASSWORD	Press 1 alpha alpha 6 6 8 3 1 & In some cases the terminal will say *NO GO VARIABLE and the normal password doesn't work. Try 1 and ENTER** for the password if the other fails.
SYS MODE MENU 1	Scroll down until you see EDIT and Press the F key (usually F3)
SYS MODE FILE GROUP _1	Press 6 and . At Password Prompt Press 1 alpha alpha 6 6 8 3 1 and twice
SYS MODE EDIT KEY	Press *ZP &
SYS MODE EDIT VALUE	Press 16192582493 &
SYS MODE EDIT KEY	Press *ZT &
SYS MODE EDIT VALUE	Press 8 digit merchant number & press until it says SYS MODE EDIT KEY
SYS MODE EDIT KEY	Press *ZA &
SYS MODE EDIT VALUE	First character is letter O not zero OH 3xx zero Omni 3730 O3730 or O3730P for payroll & Omni 3740 O3740 or O3740P for payroll & Omni 3750 O3750 or O3750P for payroll & Omni VX510 O510 or O510P for payroll & Omni VX570 O570 or O570P for payroll & Press twice
SYS MODE MENU 3 CONFIG INFO 2 EDIT	Scroll UP until you see DOWNLOAD on the menu. Press the F key next to it. Usually F2
SYS MODE FILE FILE GROUP _6	If the file group shown is 6 press . Other wise press 6 and
SYS MODE DOWNLOAD FULL F3 PARTIAL F4	Press F3 and on the next screen press F2 next to MODEM on the screen
DOWNLOADING NOW	Terminal will down load for about 3 minutes. Have agent call back to finish setup. There are items than need keyed in after the download. Not doing this will cause the terminal to malfunction.
Idle Prompt	Press F2 and F4 at the same time
ENTER PASSWORD	press 1 alpha alpha 6 6 8 3 1 &
SYS MODE MENU 1	Scroll down until you see EDIT and press the F key (usually F3)
SYS MODE FILE GROUP _1	Press 6 and . At Password Prompt press 1 alpha alpha 6 6 8 3 1 and twice
SYS MODE EDIT KEY	If any value appears, use the yellow backspace key to blank out the value prior to entering any data. Press GCHECKLOG &
SYS MODE EDIT VALUE	Press C & press until it says SYS MODE EDIT KEY
SYS MODE EDIT KEY	Press SETGROUP &
SYS MODE EDIT VALUE	Press 15 & press until it says SYS MODE EDIT KEY
SYS MODE EDIT KEY	Press #LOGPORT &
SYS MODE EDIT VALUE	Press until it says SYS MODE EDIT KEY
SYS MODE EDIT KEY	Press CDEPORT &
SYS MODE EDIT VALUE	Press 443 & until it says SYS MODE EDIT KEY

POST SET UP & TEST

CHECK READER	If merchant using a MAGTEK check reader make sure you run the Lipman / Omni for Magtek configuration check through the MAGTEK reader. Make sure the check reader or Imager is connected to the port labled RS232. The RS232 port is in the middle on the back of the terminal.
CHECK IMAGER	Although a configuration check is not needed a phone line is. Make sure the imager has a phone line connected to it. It must be connected to the RS 232 port on the back of the terminal.
TEST SALE	You'll do two tests. One, a test check for $1.00 to ensure the terminal operates before taking it to the store. The system will not debit a 1.00 sale so you can use your own checks for this. The second is running a demo sale at the store showing the merchant how to use it. Use the import customer feature on the merchant's page and import the demo customer using A1234567 for the license and CA for the state. Run a sale for about 1000.00. Follow the prompts and do all the steps including printing the ARC agreement. The only thing you won't do is send any of the documents to GCS. The system will automatically void this sale out. Use the to get back to the CHECK menu. Use the to get back to the SOFTPAY screen. If unable to do transaction do this If able to, check the following. 1. The receipt has the auth paragraph with signature & phone. 2. Verify the transaction shows up on the merchant statement with the same DL and acct. If not, do this 3. Verify imager (if attached) uploads. To upload, from Global Check menu select IMAGER and UPLOAD The images should upload. Press returning to Check menu. Verify images viewable from the merchant statement. If not do this
Operating instructions	Please Read

Re-Download

SCREEN DISPLAY	YOUR INPUT
Idle Prompt	Press F2 and F4 at the same time
ENTER PASSWORD	press 1 alpha alpha 6 6 8 3 1 &
SYS MODE MENU 1	Scroll down until you see DOWNLOAD and press the F key (usually F2)
SYS MODE FILE FILE GROUP _6	If the file group shown is 6 press . Other wise press 6 and
SYS MODE DOWNLOAD FULL F3 PARTIAL F4	Press F3 and on the next screen press F2 next to MODEM on the screen
DOWNLOADING NOW	Terminal will down load for about 3 minutes. Have rep call back for test sale.
TEST	You'll do two tests. One, a test check for $1.00 to ensure the terminal operates before taking it to the store. The system will not debit a 1.00 sale so you can use your own checks for this. The second is running a demo sale at the store showing the merchant how to use it. Use the import customer feature on the merchant's page and import the demo customer using A1234567 for the license and CA for the state. Run a sale for about 1000.00. Follow the prompts and do all the steps including printing the ARC agreement. The only thing you won't do is send any of the documents to GCS. The system will automatically void this sale out. If unable to do transaction do this If able check the following. 1. The receipt has the auth paragraph with signature & phone. 2. Verify the transaction shows up on the merchant statement with the same DL and acct. If not, do this 3. Verify imager (if attached) uploads. From Global Check menu select IMAGER and UPLOAD The images should upload. Press red X until Global Check menu. Verify images viewable from the merchant statement. If not do this

Manual Configuation
To Change the terminal download params by hand To scroll up & down use the purple buttons on the left

Download Errors

SCANNER INIT FAIL CHANGE PARAMS BY HAND	NO DIAL TONE	NO CARRIER	NO ENQ FROM HOST	NO * GO PARAM
GENERAL ERRORS	BUSY WAIT FOR RETRY	SERIAL NOT FOUND	APPL NOT FOUND

Owned by David Homoki , Dave Homoki